General FAQs

General Questions:

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General Questions:

What is Playback Now?
Playback Now is a market leader in producing multimedia formats of conference session recordings. In various ways, Playback Now has been creating cutting-edge virtual conference solutions since 1978.
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If these recordings are "live", how does that affect the quality?
Playback Now uses professional-grade digital recording equipment, producing the highest quality recording possible. However, because these recordings are "live", they may contain background noises commonly associated with a live event, such as shuffling papers, coughing, and sneezing. Beyond that, any major distractions are edited out before the sessions are deemed "ready for distribution".
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Can I be notified of specials on your products?
Yes. You are automatically enrolled to receive notifications of specials on related products by email. If you prefer not to receive these notifications, you may use the "Unsubscribe" option provided in our marketing emails.
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Can I change my profile information?
Yes, at any time you may change or update any information in your profile by clicking on your name at the top right corner of any page to access your account settings.
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Why can't I log in?
Check to make sure your username and password are correct. If you do not remember your password, click the Forgot Password link to reset your password. If you do not see the password reset email, it may be in your junk/spam or may be held up behind a firewall.
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What forms of payment do you accept?
Playback Now accepts VISA, MasterCard, and American Express.
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